Effective date: 01/09/2025
Last updated: 22/01/2026
1. Introduction
This Notice and Takedown Policy (Policy) explains how to notify HAPPY PAWS OF THE VALE LTD (company number 14856878) of Dept 6211a 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP (Company, we, us, our) about content you believe is unlawful or infringes your rights, and how we may respond. This Policy applies to pebblewish.com (Site) and content made available on or through the Site.
Contact: info@pebblewish.com
2. Scope
This Policy is intended to address notices relating to:
(a) alleged copyright infringement or other intellectual property infringement;
(b) alleged unlawful content (including defamation, privacy violations, impersonation or other rights-based complaints);
(c) other content that you believe should be removed or restricted as a matter of law.
This Policy does not determine the merits of any dispute between third parties and does not constitute legal advice. Nothing in this Policy limits any rights or remedies available under applicable law.
3. What to include in a notice
To help us assess and act on your notice, please provide sufficient information to identify you, identify the material, and understand the basis of the complaint. Where possible, your notice should include:
(a) Your details: your full name, organisation (if any), postal address (optional), email address and a way to contact you.
(b) The material complained of: the exact URL(s) or other clear location details on the Site, and a description of what you want removed or restricted.
(c) The legal basis: a clear explanation of why you believe the material is unlawful or infringes your rights.
(d) Rights ownership (for IP claims): identification of the work/right claimed to be infringed, and evidence or explanation of your connection to the right (for example, that you are the rightsholder or authorised agent).
(e) Supporting information: any relevant documents, screenshots, reference numbers, or other evidence you want us to consider.
(f) Good faith statement: a statement that you are submitting the notice in good faith.
(g) Accuracy statement: a statement that, to the best of your knowledge, the information in the notice is accurate.
(h) Signature: an electronic signature (for example, typing your full name at the end of the notice).
If you are acting on behalf of another person or organisation, please explain your authority to act.
4. Where to send a notice
Please send notices to: [info@pebblewish.com](mailto:info@pebblewish.com) with the subject line “Notice and Takedown”.
5. Our review process
When we receive a notice, we may:
(a) acknowledge receipt and request additional information if needed;
(b) assess whether the notice appears sufficiently precise and credible to investigate;
(c) consider whether to remove, disable access to, or restrict the relevant material, either temporarily during investigation or permanently;
(d) take steps to preserve information where appropriate for compliance, dispute handling and prevention of abuse;
(e) consider any applicable legal obligations or constraints, including the rights of other parties.
We may prioritise notices that indicate an immediate risk of harm or clear illegality.
6. Contacting the affected party
Where appropriate and lawful, we may contact the person who supplied or is responsible for the material and provide them with a summary of the notice (and, where appropriate, a copy). We may also request their response or supporting information.
We may disclose information from your notice to the affected party where we consider it necessary to address the complaint or comply with law.
8. Repeat notices and misuse
You must not submit notices that are knowingly false, misleading, abusive, or submitted in bad faith. We may reject notices that are incomplete, unclear, repetitive without new information, or appear to be an attempt to harass or censor others.
We may take steps to prevent abuse of this process, including restricting submissions from repeat bad-faith reporters and, where appropriate, taking legal action.
9. Timeframes
We aim to review notices within a reasonable time, but we do not guarantee any specific timeframe. The time required may depend on the complexity of the matter, the quality of information provided, and whether we need input from other parties or service providers.
10. Changes to this Policy
We may update this Policy from time to time by posting an updated version on the Site. The version in force is the version available on the Site at the time you submit a notice.
11. Governing law and jurisdiction
This Policy and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Policy or its subject matter.
