Terms & Conditions
This agreement (“Agreement”) sets forth the general terms and conditions of your use of the pebblewish.com website (“Website” or “Service”) and any related products and services (collectively, “Services”), which include Personalized Fairy Tales, AI-Powered Coloring Images, and AI-Generated Fairy Tales.
This Agreement is legally binding between you (“User”, “you”, or “your”) and the Website operator HAPPY PAWS OF THE VALE LTD, registration number: 14856878 (“Operator”, “we”, “us”, or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.
If you are entering into this Agreement on behalf of a business or legal entity, you represent that you have the authority to bind such an entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you may not access or use the Website and Services.
Accounts and Membership
You must be at least 18 years of age to use the Website and Services. By agreeing to this Agreement, you represent that you meet this age requirement. You are responsible for maintaining the security of your account and for any activity on it.
We may monitor new accounts before activation and may suspend, disable, or delete your account if it violates this Agreement or impacts our reputation. In the event of account deletion, re-registration is prohibited.
Wallet Top-Up and Pay-Per-Use Charges
Pebblewish operates on a pay-per-use model. Users are required to top up their wallet before using any Services. Charges are deducted from the wallet based on the services used:
Personalized Fairy Tales: Price displayed at time of purchase
AI-Powered Coloring Images: Price displayed at time of purchase
AI-Generated Fairy Tales: Price displayed at time of purchase
Funds added to your wallet:
Have no cash value outside the Website and Services
Are non-withdrawable and non-transferable
Are non-refundable, except as outlined in the Refunds and Cancellation section
Unused wallet funds remain available for future use until spent
Refunds and Cancellation
Pebblewish prioritizes customer satisfaction and is committed to offering high-quality digital products.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
Time Frame: Refund requests must be submitted within fourteen (14) calendar days from the original purchase date.
Issue Resolution Attempt: Before a refund is processed, we may offer to resolve any issues. Customers must provide a detailed explanation of the encountered issue.
Request Process: Requests must be made via email to info@pebblewish.com, including the order number and reason for the request.
Product Discontinuation
Upon refund approval, the user must cease using the product and delete any copies. The refund terminates any rights or license to use the content.
Processing of Refunds
Approved refunds will be processed within five (5) business days via the original payment method. Processing time may vary based on the payment provider.
Modification of Refund Policy
Pebblewish OÜ reserves the right to modify the refund policy at any time. Updates are effective immediately upon being posted on the Website.
Links to Other Resources
The Website and Services may contain links to third-party websites or resources. We do not endorse, approve, or guarantee third-party content. Your interaction with third-party sites is solely at your own risk.
Prohibited Uses
You agree not to use the Website or Services to:
Violate any applicable laws or regulations
Harass, abuse, insult, harm, or discriminate
Generate explicit, violent, or misleading content
Distribute malicious software or harmful code
Scrape data, spam, or interfere with system integrity
We reserve the right to terminate access without notice for any violation of prohibited uses.
Intellectual Property Rights
All content, designs, illustrations, and technologies associated with the Website and Services are the intellectual property of Pebblewish OÜ or its licensors. Use of the Website and Services grants no rights to reproduce, distribute, or exploit this content without written consent.
Limitation of Liability
To the fullest extent permitted by law, Pebblewish OÜ, its affiliates, employees, and partners shall not be held liable for indirect, incidental, or consequential damages resulting from your use of the Website or Services.
Indemnification
You agree to indemnify and hold harmless Pebblewish OÜ and its affiliates from any claims, losses, damages, or liabilities arising from:
Your use of the Website and Services
Your violation of this Agreement
Your violation of any applicable laws or third-party rights
Severability
If any provision of this Agreement is found unenforceable or unlawful, the remainder of the Agreement shall remain in effect and enforceable.
Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of Estonia. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of Estonia.
Changes and Amendments
We may update or modify this Agreement at any time. Continued use of the Website and Services after such updates constitutes acceptance of the revised terms.
Acceptance of These Terms
By accessing or using the Website and Services, you acknowledge that you have read and agree to be bound by this Agreement. If you do not agree, you are not permitted to use the Website and Services.
Contacting Us
For questions about this Agreement or any legal concerns, please contact us at:
HAPPY PAWS OF THE VALE LTD
Email: info@pebblewish.com
Registration number: 14856878
Address: Dept 6211a 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP
